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Unlike mail-in or telephone customer surveys, inTouch systems for Health Care utilizes palm-sized PDA
devices to enable you to measure patient satisfaction while your patients are still in the facility. This
on-site survey method produces accurate measures of patient satisfaction recorded anonymously and delivered
to you in real time using a Web-based report. We can structure our surveys to allow you to compare
satisfaction levels among units, to manage your associates through a "leader board," or to ask specific
questions relating to customer tendencies or your local market.
Using our knowledge of the field, we have developed several modules that will help health care systems and
private medical practices to improve the levels of service provided by their staff.
Our modules include:
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Labor and Delivery
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Inpatient
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Outpatient Surgery
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Physician Practice
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Intensive Care Units
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Oncology
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Emergency Departments
Combining our field knowledge with the innate flexibility of the inTouch system, we can tailor our modules
to meet the specific needs of your practice or health care model. With our extensive experience in heath
care, we can easily develop a measurement tool for any unit or service within the health care environment.
Get inTouch Now!
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